Changes between Initial Version and Version 1 of BugReportingGuidelines

Timestamp:

01/19/10 11:29:29 (16 years ago)

Author:

Fran Boon

Comment:

--

BugReportingGuidelines

@@ +1 @@
+== Bug Reporting Guidelines ==
+
+Screenshots are good.
+However, if you get a ticket, then simply the ticket ID would be better than a screenshot, as quicker to access text
+
+Example:
+{{{
+Environment/Configurations:
+
+Firefox browser – version 3.5
+Internet Explorer - version 7.0.5730.13
+OS Name - Microsoft Windows XP Professional
+Version - 2002 Service Pack 3
+
+Steps to reproduce:
+
+1. Go to above mentioned link and log in as an admin.
+
+    Username:  chamindra@opensource.lk
+    Password: tester
+
+2. Now you are in Home page
+3. Click on Activities Report
+
+Expected Result:
+
+Activities Report page must be loaded.
+
+Actual Result:
+
+User does not get an appropriate page. A page loads with a message "Internal Error" and shows a link to where the ticket issued. But that link is also not working. It loads with a page “Forbidden”.
+
+Screen shot:
+
+I’ve attached a snap shot of the situation.
+
+   1. First snap shot has taken in Firefox browser when the user clicks on the link.
+   2. Second shot shows what user gets after clicks on the Ticket Issued.
+   3. Third snap shot has taken in IE browser when the user clicks on the link.
+   4. Forth snap shot shows what user gets after clicks on the Ticket Issued. 
+}}}
+---
+[wiki:Haiti]